If you select standard post, tracked or untracked we have found customers in Australia tend to receive their orders within the estimated time frame of 2-10 working days (Excludes weekends). Tracking is available for all our deliveries.
Base on your location to our Smooshie Face Treats HQ in Perth Western Australia it can result in longer or shorter delivery times.
Express Post within Australia is estimated overnight for Perth & 2 days for other states.
You sure can, if your using a desktop select your currency by making your selection from the drop down list in the top left corner. Mobile users will find the selector in the drop down menu. If your currency is not listed you will have to do the conversion yourself. Please note once in the checkout AUD will be displayed so take note of your costs before confirming your order.
Our treats are ok for most pocket pets. Pocket Pet is a term used to describe a small rodent. We classify Rats, Mice, Chinchillas, Hamsters, Guinea Pigs & Rabbits as pocket pets. It's always important to read through our ingredients list to ensure our treats are suitable for your Smooshie Face as everyone's pets have different requirements & some may have allergies etc. Lambs, Goats and Cows have been know to have a nibble of our treats too but you would need a lot of them to satisfy their taste buds :)
All our produce is either homegrown by ourselves or sourced locally & from around Australia. We pride our business on only using 100% Australian grown ingredients which includes our hay & berries.
We believe every Smooshie Face will find a flavour they enjoy in our collection, this is why we have so many flavours to choose from. Variety is the spice to life right? Just like hoomins your pet with enjoy some flavours more than others, everyone is different & sometimes we just don't like certain tastes. We recommend going over the ingredients list before purchase to ensure you choose the right mix.
That's a big YES! from us. We do not add any extras like sugar, nuts or seeds, binders or nastys of any kind. We rely on the goodness & naturally occurring deliciousness of our fruit, veg & hay to provide the nutrients in our treats.
In our house, not long! Our rabbits eat them fast! Ok... jokes aside, our treats will last perfectly fine unopened for 6 months or more. We give a used by date of 6 months on each packet from the month of manufacture. We recommend using them within 2 weeks of opening and storing them in their resealable bags between feeds to keep them crunchy and fresh.
Once a month we will personally deliver all the donated packs to a local shelter. We make a card that shares your messages with carers. On the day we take photos of all the Smooshies receiving their gifts. You will receive an email with a special newsletter to share with you all the pictures.
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